Privacy policy

This Privacy Policy outlines how SavvySpot (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our Shopify store (the "Services"). By using the Services, you agree to the collection, use, and disclosure of your information as described herein.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will post the revised policy on our Site and update the "Last updated" date.

Information We Collect

We collect personal information based on how you interact with us. This may include:

Directly from You:

  • Contact Information: Name, address, phone number, email.
  • Order Information: Billing/shipping address, payment confirmation, order history.
  • Account Information: Username, password, security questions.
  • Shopping Behavior: Items viewed, added to cart, or wish list.
  • Customer Support: Information you provide in communications.

Automatically through Cookies: We use cookies and similar technologies to collect usage data, including device information, IP address, and interaction with our Site.

From Third Parties: We may receive information from third-party vendors, including payment processors and marketing partners.

How We Use Your Personal Information

  • To Provide Services: Process payments, fulfill orders, manage accounts, and handle returns.
  • Marketing: Send promotional communications via email or SMS.
  • Security: Detect and prevent fraud or unauthorized activity.
  • Communication: Provide customer support and improve our services.

Cookies

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our Site.

Disclosure of Personal Information

We may share your information with:

  • Service Providers: Vendors who perform services on our behalf (e.g., payment processing, shipping).
  • Business Partners: To provide services and advertise to you.
  • Legal Obligations: To comply with applicable laws or in connection with a business transaction.

User-Generated Content

If you post reviews or other content, it will be public. We cannot control who accesses this information and are not responsible for its privacy.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies.

Children’s Data

Our Services are not intended for children under 16. If you believe we have collected information from a child, please contact us.

Security and Retention

While we strive to protect your information, no method of transmission over the internet is completely secure. We retain your information as long as necessary for our operations.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Access: Request details about your personal information.
  • Delete: Request deletion of your personal information.
  • Correct: Request corrections to inaccurate information.
  • Opt-Out: Choose not to have your information sold or shared.

To exercise these rights, please contact us.

Complaints

If you have concerns about our handling of your information, please reach out to us. You may also contact your local data protection authority.

International Users

We may transfer your personal information outside your home country. We comply with applicable laws regarding international data transfers.

Contact Us

For questions about our privacy practices or to exercise your rights, please email us at savvyspot19@gmail.com or call us at +27 81 559 6762.

You can also visit our website: www.savvyspotonline.com.